When looking for a company to hire for all of your technical build-outs and deployments you’re going to want to know what’s included in a retainer or consultation fee and what your money is going to buy you.
As a business owner you know that your time is extremely expensive. Most of our time is spent sourcing the best deals for current clients, and answering inquiries over the phone with prospects. Time is the most expensive commodity on Earth and something we can never get back, so we do actually request a modest amount for ours. For smaller engagements like small office phone systems of ten or fewer people, we charge a $149 flat fee for sourcing out the best solution to suit your organization.
Even with smaller engagements, we work with over 200 voice providers and after doing a deep dive on your organization, we still need to comb through our quarterly deals that will serve your organization best. This requires hours of research and implementation on paper.
As the jobs become more labor intensive and require more precision and detail, it will be based on projected hours of work and every job is different. Monthly retainers are also available if your organization is going to need consistent consultation throughout the year for additional scaling, network implementations, or just ongoing support for any problems that arise.
Either way, you’re never under any obligation to buy before or after we start the process, the retainer is simply for our time in sourcing the best deal, nothing else. Lastly, make sure you check out our ‘Deals’ page to see if we have any promotions running that pertain to you. Not all deals are listed here as they would take up the entire page, but there’s always promotions going on somewhere.
Please see our services page for a full list of what we can offer you, including cyber security, data center services, starlink, network installation, and much more.
Once you’ve decided to move forward, this is what you’ll receive as a ‘preferred client’ while we provide as much value as possible with each engagement:
Access to our industry pricing and service platforms with the added “Gilded Client Experience” you only get through us (see ‘The Experience’ page here for more details)
100% Complete Project Management- After a deal is done, most times in this industry you’ll never hear from your sales engineer ever again as your project is passed off to the engineering and onboarding teams. With Gilded we help manage your project from start to finish, coordinating time lines and any augments needing to be done on the fly.
We crunch all the numbers and work out all the data. This includes geo-location of data circuits, negotiating construction projects, working out data analytics, installation requirements, coordinating timelines for install, site surveys, and building out solutions from scratch
Lifetime Education- providing you with a wealth of knowledge whenever you need it; call anytime with questions or concerns about your current setup or where you’d like to go next. Any question. Any time
Access to the Best Engineers in the Industry- it’s true. We have access to the some of the highest ranked engineers in the world to help solve your problems for the most intricate and complex installs, migrations, and turning up of service
Holding your hand from start to finish and explaining everything from the technology you’re buying to the agreements you’re signing
Bypassing sales agents at huge tech firms to get you only what you need without boiler room tactics and upsells using our own network of contacts there
No time spent comparison shopping over the phone and online, taking you away from your own clients or spending hours after work crunching numbers on your own time
We don’t disappear after the sale- Our clients are our most important asset, not the technology we provide them. Most of the huge tech firms have extremely high turnover; salesman stay for 2 years and leave. It’s rare you’ll ever talk to the same person who sold you your original equipment, but Gilded Pendulum is different. We will be here for the lifetime of your service contract or agreement to provide that level of sales continuity
Providing full service online training and demos with engineering staff or service providers (when available), so you can see firsthand how something works before you buy
Locating products and services that are compatible with your business or will integrate well with your current tech, like already existing CRM tools
Bringing all of the above together in one place to streamline the buying experience so you’re never left guessing what to do next or how to even get started
As we continue to grow we may also be introducing managed service contracts to accommodate small businesses up to the extremely large enterprise if necessary with additional localized support if requested.
Lastly, as a preferred client with Gilded Pendulum, that gold card you hold after onboarding is also good for 10% off all future consult engagements and project management fees, forever.
[**Pricing is subject to change based on various circumstances, product availability, and business climates]